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Store the sun’s energy for when you need it most with Solar Standby Battery Storage. Designed to hold reserve power for overnight or emergency use, these batteries ensure seamless off-grid living or uninterrupted home backup. Quiet, efficient, and essential for solar setups.
Shipping
Fast, Reliable Delivery We ship most backup power solutions—including portable generators, standby generators, solar kits, and accessories—within 5–10 business days. Larger or custom-built items may take 10–15 business days, depending on availability and location. You’ll receive an estimated delivery timeline at checkout based on your product selection and address. Order Tracking Once your order is dispatched, we’ll email you a tracking number so you can follow your delivery in real time. Currently, we ship across the U.S. and select international destinations upon request. Our support team is always here to help with any shipping or tracking-related questions.
Returns Policy
30-Day Return Window We accept returns within 30 days of delivery for items that are unused, in original packaging, and in sellable condition. A valid proof of purchase is required. Returned items must be securely packaged to avoid any damage during transit. Return Shipping Return shipping costs are the responsibility of the customer. A 15–25% restocking fee may apply depending on the item type. Please note: Custom-built or previously used products are non-returnable and considered final sale. Start Your Return To begin your return, email us at support@backuppowerdirect.com with your order number and reason. Once approved, we’ll send you return instructions and the appropriate return shipping address.
Each product comes with the main unit, a user manual, necessary power cables or accessories (if applicable), and clear setup instructions so you can get started quickly.
Not always. Many of our portable generators and solar kits are plug-and-play or come with easy-to-follow guides. However, standby generators and large solar systems may require a licensed professional for proper installation.
Absolutely! Our products are ideal for off-grid setups. Whether you're powering a cabin, van, or backup system, we offer accessories and configurations suited for independent energy use.
Yes, we do! International shipping is available upon request. Share your location and preferred product, and we’ll provide a quote and estimated delivery timeline.
Yes. Most of our systems are designed with first-time users in mind. We prioritize ease of use, safety, and clear documentation to ensure a smooth experience—even if you’re not tech-savvy.
Standard delivery takes 5–10 business days. Custom or oversized equipment may take 10–15 business days based on product availability and shipping destination.
We’re here to help. Each product is backed by a warranty and our support team is available to assist with troubleshooting, parts, and service guidance.