Eligibility
You must be 18 years or older—or have parental/guardian consent—to use this site or make a purchase. Products are intended for personal, commercial, or off-grid power use.
Account Accuracy
It’s your responsibility to provide accurate and current information. Incorrect details can result in shipping delays, failed payments, or restricted access to our services.
Order Review & Acceptance
All orders are reviewed for approval. We reserve the right to cancel or decline any order due to stock issues, incorrect pricing, misuse, or suspected fraud.
Pricing & Availability
Prices may change without notice. Product availability is subject to market demand, supplier inventory, and seasonal factors.
Shipping & Delivery
We strive for fast order processing, but shipping timelines may vary depending on product type, size, or delivery location. See our Shipping Policy for more.
Product Use & Safety
All equipment must be used according to instructions. Backup Power Direct is not liable for misuse or damage resulting from improper installation or operation.
Warranty & Support
Products may come with manufacturer warranties. Details are provided in the product description or packaging. Our support team is here for help post-purchase.
Limitation of Liability
We’re not responsible for losses due to power outages, business disruption, or improper use of equipment. Always consult a licensed electrician when in doubt.